Below are some of the common concerns or questions our customers have, however if you have any other questions that aren't listed please send them to
Ashanti Cosmetics LTD/ INC / KFT receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
- To provide and operate the Services;
- To provide our Users with ongoing customer assistance and technical support;
- To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
- To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
- To comply with any applicable laws and regulations.
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our products and special releases, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How you can withdraw your consent?
If you don’t want us to process your data anymore, please contact us at firstname.lastname@example.org
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at
Do you offer Worldwide Shipping?
Free Standard Shipping UK and E.U. On Orders over £50 1/4 Working days
Standard Tracked Shipping £5 1/4 working days
Free Standard Shipping 1/4 Working days on orders over $60
Standard Tracked Shipping £7 1/4 working days
REST OF THE WORLD
Free standard shipping rest of the world 1/4 Working day on orders over £80
Standard Tracked Shipping £7
Dispatched from 1- 2 Business days.
Is Ashanti Cosmetics vegan?
No, Some of our products contain beeswax. Please check the product page and or ingredient list for products containing beeswax.
Is Ashanti Cosmetics Fair trade?
Yes. According to Fair Trade Certified, the term 'Fair Trade' means, in summary, setting high standards in safe labor practices, providing fair wages to workers, and giving back to developing communities. While at Ashanti Cosmetics we are not Fair Trade-certified, we partner with suppliers who align with our ethos of sustainable practices and ethical sourcing. It's also important to Ashanti Cosmetics that we remain 100% natural & sustainable, use certified-organic ingredients.
Storage and Shelf life.To ensure that your Ashanti Cosmetics products are used during their time of optimal freshness, we recommend storing all products in a cool, dry place and out of direct sunlight and using them within 12 months of purchase. We try to help the process by using dark amber glass jars to reduce light exposure.
Do your products contain preservatives?
Here at Ashanti Cosmetics, we are committed to using only truly natural, non-toxic ingredients and avoiding synthetic preservatives; although all of our formulations do feature natural preservative systems. Most of our water-based products contain a natural preservative called Radish Root Ferment (Leuconostoc/Leucidal) which helps to prevent the growth of mold and bacteria. Many of our products also contain Vitamin E which act as a natural preservative. To ensure that your products are used within a time of optimal freshness and efficacy, we recommend storing all of our products in a cool, dry place and out of direct sunlight and using them within 12 months of purchase
What is Organic?
Organic ingredients comply with standards for organic farming, which includes using no pesticides or herbicides, hormones, or antibiotics on the crops. Along with this, organic farming preserves ecological systems and preserves diversity.Try for Tanning..
Bronze Panther gradual bronzing butter and Breezy Peasy pineaple tanning oil.